Enterprise Applications Manager

About Airways:
Our people manage New Zealand's 30 million square kms of airspace, providing air traffic control, surveillance, communication, flight inspection, mapping, and airspace design services. We work with government, regulatory authorities, airlines, airports, and the general aviation community to ensure pilots, passengers and goods reach their destination - safely. At Airways, our values underpin all that we do. We value Safety, One Airways, Excellence and Success in all that we do.

Our organisation is made up of operational business groups that are supported by governance and corporate services functions. To learn more about our people and organisational structure, check out www.airways.co.nz/about.

About the Team:
The Technology business unit is responsible for the effective delivery, management and services of all technology disciplines within the air navigation services environment – engineering design, software design and development, technology architecture and infrastructure, asset management, installation and maintenance, technical training, workload planning, maintenance program development, project management, and logistics support.

This includes designing, deploying, and maintaining the infrastructure that enables Airways to deliver its Air Traffic Management (ATM) services nationally and within our Pacific FIR. Our technical assets are spread widely across the country and form a resilient mission critical infrastructure of national significance, with systems often located in remote areas.

About the Role:
Newly created national role as Enterprise Applications Manager which can be based at our Auckland airport office or Christchurch campus in Burnside. Reporting to our Manager IT and Service Management, this role has three peers and four direct reports.  

As Enterprise Applications Manager, you’ll ensure the reliability, security, and scalability of our Airways enterprise applications (ServiceNow, D365 F&O, and MS365), driving innovation, and aligning technology solutions with Airways strategic business objectives.

This role leads the team of senior and junior enterprise application analysts to maximise the value provided to Airways through the investments made in Airways enterprise application platforms, providing governance over all enterprise platforms.

For a full list of tasks and responsibilities, please refer to the position description.

About You:
For success you’ll hold proven leadership experience, having led a high-performing technical team where you provided both technical and people (operational) leadership.

Furthermore, you will hold:

• At least 7+ years’ experience in software platform engineering, solution architecture, or a related field.
• Proven people leadership experience in a complex organisation.
• A deep understanding of ServiceNow and/or Dynamics 365 F&O, including integrations, customisation, and workflow automation.
• Demonstrated success in leading application consolidation initiatives, managing platform strategy and roadmap development within a complex organisation.
• An understanding of security principles, risk management, and compliance requirements.
• The ability to build capability, plan (and execute) projects, make data-driven decisions and lead change.
• Confidence needed to interact with both internal and external customers.
• Motivation to learn and seek out the information needed to ensure you, and your team deliver at the highest quality and standard.
  

Beneficial:

• Proficiency in project management methodologies and tools (e.g., Agile, Scrum and related).
• ITIL Foundation certifications.
  

To Apply:
We think Airways is a great place to work, with an international reputation for innovation and success. If you are eager to expand your experience in a fast-paced, complex, challenging and rewarding environment - please submit your application (CV and cover letter) via the Airways careers site or Seek.

Please note that you must be legally eligible to work in New Zealand to be considered.

This role will require the successful candidate to undergo pre-employment background checks including references, drug and alcohol screening, criminal conviction, and related checks.

Application closing date is Monday, 21 April 2025.

At Airways, our people are at the heart of what we do to keep NZ skies safe. We are committed to creating a diverse, equitable and inclusive workplace where people feel they belong and can bring their whole self to work. We currently hold the Rainbow Tick and NQTick (neurodiversity) and are working towards Gender Tick. We make our recruitment decisions based on the best candidate for the job and therefore encourage applications from diverse candidates.